Terms & Conditions
Welcome to Blooming Well. By booking and participating in our online mental health, employment, wellbeing services, workshops, and one-on-one therapy sessions, you agree to the following terms and conditions:
1. Services Provided
Blooming Well offers fully online services, including mental health support, employment and wellbeing coaching, workshops, and individual therapy sessions conducted exclusively via secure Zoom video calls.
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2. Booking and Payment
To schedule a session or workshop, please contact us by email at angelinasocialservices@gmail.com, text, or phone at 905-904-9255. All clients receive a free initial consultation to discuss their needs and goals.
Payments are accepted via e-transfer and must be completed prior to the scheduled session or workshop.
3. Confidentiality
All sessions are confidential and conducted in accordance with professional privacy standards and legal requirements, except in cases where disclosure is mandated by law (such as risk of harm). Please refer to our Privacy Policy for more information.
4. Cancellation and No-Show Policy
Cancellations must be made at least 24 hours before your scheduled appointment. Late cancellations or missed sessions may incur a cancellation fee equal to the full session cost
5. Client Responsibilities
Clients agree to provide accurate information, attend sessions punctually, and use services in a respectful and appropriate manner.
6. Limitations and Disclaimers
Our services are not a substitute for emergency, medical, or crisis intervention. If you are experiencing a crisis, please contact emergency services immediately. While we strive to support your wellbeing and growth, specific outcomes cannot be guaranteed.
7. Technology Use and Risks
All services are delivered online via Zoom, which requires a stable internet connection and a private environment. Clients are responsible for ensuring they have the necessary technology and a confidential space for their sessions. We are not liable for technical issues or breaches of privacy caused by client environments.
8. Termination of Services
​Either party may terminate services at any time. Outstanding payments remain due upon termination.
9. Changes to Terms
Blooming Well reserves the right to update these Terms and Conditions. Clients will be notified of any significant changes via email or website notification.
10. Governing Law
These terms are governed by the laws of Ontario, Canada.