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Accessibility Statement

At Blooming Well, we are committed to providing accessible and inclusive services to all individuals, including those with disabilities. We strive to ensure that everyone feels welcome, supported, and able to participate fully in the services we offer.

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We are actively working to ensure our physical space, communication methods, and digital presence meet the requirements outlined in the Accessibility for Ontarians with Disabilities Act (AODA) and other applicable standards.

Our Commitments:

  • We will provide information in accessible formats upon request.

  • We are happy to accommodate mobility, sensory, or communication needs during sessions.

  • We ensure that all communication—whether in person, by phone, email, or online—is respectful, inclusive, and adaptive to individual needs.

  • We welcome feedback on how we can improve accessibility and inclusion.

If you require accommodations or have suggestions to improve accessibility at Blooming Well, please contact:

angelinasocialservices@gmail.com
905-904-9255

Declaration of partial compliance with the standard due to third-party content

At Blooming Well, we strive to meet accessibility standards across our entire website and online services. However, some third-party content or tools integrated into our website may not fully conform to accessibility guidelines, as we do not control their development or updates.

This may include:

  • Embedded scheduling tools or booking platforms

  • Video or media players (e.g., YouTube)

  • Social media feeds

  • Forms or chat functions provided by external providers

While we aim to choose third-party services that prioritize accessibility, we recognize there may be limitations. We are committed to supporting users who encounter barriers and will provide alternative formats or assistance when requested.

Accessibility arrangements in Blooming Well Social Services 

At Blooming Well, all services are provided exclusively online to ensure accessibility, flexibility, and comfort for our clients. This format allows individuals to access support from the privacy and convenience of their own space, eliminating barriers related to transportation, mobility, or location.

We are committed to making our virtual services accessible and inclusive by:

  • Using secure, user-friendly video platforms compatible with screen readers and assistive technologies.

  • Offering phone sessions for clients who may have limited access to or comfort with video technology.

  • Providing documents and communication in accessible formats upon request (e.g., large print, plain language, email text).

  • Being flexible and responsive to individual accessibility needs whenever possible.

Requests, issues, and suggestions

At Blooming Well, we are always striving to improve the accessibility of our services. If you experience any barriers, encounter issues accessing our content, or have specific accessibility needs, we encourage you to reach out.

We welcome all feedback and take every concern seriously. Whether you’re requesting an accommodation, reporting a problem, or suggesting how we can do better, your voice matters.

To submit a request or share feedback, please contact:

angelinasocialservices@gmail.com

905-904-9255

We will respond as promptly as possible and work with you to ensure your needs are met with respect and care.

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